Navigating the world of skincare can raise questions, I hope you find clarity here. I welcome your email if you have questions not addressed here! 

  • Why are your products so small? TrulySweetBee uses all natural materials, absolutely no artificial preservatives or additives are used in our products so the shelf-life is not as long as other mass produced skincare. The sizes are limited to 2 or 4 oz containers so you can use them within a reasonable time without spoilage. 
  • Can I use multiple products from your line together? Yes, with TSB skincare there is no such thing as too much!
  • Are your products suitable for mature skin? YES! This was one of the reasons I developed TrulySweetBee, to aid my own aging skin issues! 
  • Are your products suitable for all skin types? Yes! I carefully formulated and tested every product on problematic skin types including acne and eczema.

    FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.

  • Are there any specific instructions for storing your products? No, TSB products can be carried in your purse or backpack like any other drugstore product. Of course you don't want to leave any skincare or cosmetic product in your car during our Texas summer; doing so will cause spoilage and melted product.
  • Can I use your products if I have sensitive skin or allergies? Yes and No. Please see "Why Honey and Beeswax or INFO" tab for more information. Please know that my entire line of products contains honey, beeswax, and tree nut oil. Do not use if you have any known allergies to these materials. When using skincare products containing honey and beeswax, it's essential to consider individual skin sensitivities and preferences. I recommend patch testing to help determine how your skin reacts to the ingredient, ensuring a positive experience in your skincare routine.
  • Can your products be used during pregnancy or while breastfeeding? TrulySweetBee Magnesium Vitamin C infused lotion is the only product I would advise against using during pregnancy and breastfeeding. Please consult with your Doctor if you have additional concerns regarding product ingredients you can use during pregnancy or while breastfeeding. 
  • How soon can I expect to see results from using your products? With daily use you could see results in as little as two weeks. However, everyone reacts differently, so be consistent and patient.

       FDA DISCLAIMER: These products are not intended to diagnose, treat, cure or prevent any disease.

  • Are your products tested on animals? NEVER! I tested my products on family and friends...LOL 
  • Do you offer international shipping? No, unfortunately not at this time. TrulySweetBee is only selling in the US.  
  • What is your return or refund policy? All sales are final. If you have an issue with any product, please email TSB through the "Contact Us" tab. I will do my best to resolve any concerns you may have. 

 

Terms of Use and Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. TrulySweetBee and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if TrulySweetBee believes that customer conduct violates applicable law or is harmful to the interests of TrulySweetBee and its subsidiaries.

Privacy statement:

TrulySweetBee online service includes the processing of personal and privacy-sensitive data. TrulySweetBee attaches great importance to the proper handling of personal data and thus processes and secures such data with due care and attention.

If you have any questions, or you'd like more information regarding which data we store, please feel free to contact us.

Legal Notice:

All notices from TrulySweetBee  may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to TrulySweetBee shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to TrulySweetBee five (5) days after the date sent.

Sales Tax

TrulySweetBee charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. TrulySweetBee makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. TrulySweetBee  DISCLAIMS and VOIDS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL TRULYSWEETBEE  BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Payment Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). TrulySweetBee reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. TrulySweetBee reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of TrulySweetBee shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and TrulySweetBee  with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and TrulySweetBee with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by TrulySweetBee. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.